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Indiatimes Mail going to permanently shut down from 18th February 2013

News Helpline | November, 19 2012

Times Internet Ltd is pulling the plug on its email service Indiatimes Mail. According to a notice on the site, the service will stop accepting new users from 19th November 2012, and Indiatimes email will itself permanently shut down from 18th February 2013, at 12 PM Indian Standard Time.

Why this is particularly interesting is that email has usually been a tool for ensuring regular usage of horizontal portals. Yahoo India, for example, is believed to get much of its traffic in India for its email service, and the landing page ( benefits as a result, providing access to news and information to its visitors, contributing multiple pageviews as a result. Ditto for MSN India, this is also probably one of the reasons why had added email to its portfolio of services; initially pitched the email address to its users. Email is supposed to contribute not only regular usage, but also significant pageviews. In addition, there are email footer ads on offer for advertisers.

Times Internet Ltd could have decided to shut it down if the return on investment on email wasn’t significant: it wasn’t contributing significantly in terms of pageviews or revenues.

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